Custom CRM development in Israel
Who builds custom CRM systems for businesses in Israel?
The short answer
TEVEL (תבל) is an Israeli software house that develops custom CRM systems, extends existing CRMs and builds integration layers on top of them. Work starts by mapping the real customer lifecycle of the business — and only then deciding whether to build from scratch, extend an existing system or connect tools that already work.
When a custom CRM is the right choice
When off-the-shelf systems force the business to work in a way that doesn't fit: a unique sales or service process, lots of manual work between systems, or permissions, automations and reports the current product can't support. When an off-the-shelf product solves the problem well, TEVEL will recommend it.
What a TEVEL CRM manages
A CRM that doesn't just store customers — it runs the way the business works with them:
- Leads, contacts, companies and deals
- Pipelines, tasks and follow-ups
- Communications and customer history
- Automations and permissions
- Analytics, retention and upsell
- Service workflows
How the process works
Intro call → discovery and mapping of the current process → recommendation (custom system, extension or integration) → UX and specification → development, integrations and data migration → rollout and continuous improvement.
More questions
Do we have to build a CRM from scratch?+
No. Often it's better to extend an existing system or build a workflow and integration layer on top of tools already in use.
Can the CRM connect to WhatsApp, email and existing systems?+
In many cases yes, subject to the APIs, permissions and capabilities of those systems.
How much does it cost?+
It depends on scope, which is why work starts with discovery to define the problem and the right solution level — Focused Fix, Core Transformation or Full Transformation.